DELIVERY AND POSTAGE OPTIONS

DELIVERY
I
aim to despatch orders the same day, but I am, however, a "one woman business" so this may be slightly longer during very busy periods, but if you have any queries about the despatch of your order, please don't hesitate to contact me.   The postage time scales listed below are from the date of despatch and you will receive an email on the day your order is despatched.    If you have any special instructions as to where your order can be left if you are out, just add the details onto your order under Special Instructions!

POSTAGE
I
do not make any profit from shipping/postage costs and I do not charge for packaging.   I use Royal Mail, Parcelforce and a courier.    I obtain Proof of Posting when despatching every order.   A copy of your Proof of Posting is available on request.  I am now offering a Courier service as an alternative to Royal Mail.   This is more reliable as it can be tracked and takes two/three working days.   Free delivery is now available, by Courier, on all UK orders over 25.00. 

CALCULATING YOUR POSTAGE COSTS BEFORE PROVIDING PAYMENT DETAILS.
1.    Add your items to the Basket.
2.    Change the country if applicable.
3.    You can then adjust the quantities to check the shipping costs before making payment.
4.    Any problems, at all, please don't hesitate to let me know.

Delivery Options for the UK  -  PLEASE NOTE THAT THESE TIME SCALES ARE FROM THE DATE OF DESPATCH.
1.     Courier : Delivery in 2/3 working days.
2..    Royal Mail First Class : Royal Mail aim to deliver First Class mail the next working day after collection but do not guarantee this time scale.  
        If a First Class delivery does not arrive, Royal Mail do not consider it to be missing until five working days have elapsed.
3..    Royal Mail Second Class : Royal Mail aim to deliver Second Class Mail within 3 to 5 working days after collection but do not guarantee this 
        time scale.   If a Second Class delivery does not arrive, Royal Mail do not consider it to be missing until fifteen working days have elapsed.
4..    Royal Mail First Class Signed For: This is similar to Royal Mail First Class but a signature is required by the recipient.
5..    Royal Mail Second Class Signed For : This is similar to Royal Mail Second Class but a signature is required by the recipient.
6.     Parcel Force Express24 : This service offers online tracking, proof of delivery and next day delivery. (Please note this does not include 
        Saturday.)
7.    Parcel Force Express48 : This service offers online tracking, proof of delivery and delivery in two working days.  (Please note this does not
       include Saturday).

DELIVERY OPTIONS FOR EUROPE AND THE REST OR THE WORLD
1.    Royal Mail Airmail Europe : Royal Mail aim to deliver Airmail parcels within 5 working days, but will not guarantee this time scale.
2.    Royal Mail Airmail World Zone 1 :  Royal Mail aim to deliver within 5 working days, but will not guarantee this time scale.
3.    Royal Mail Airmail World Zone 2 :  Royal Mail aim to deliver within 7 working days, but will not guarantee this time scale.
4.    Royal Mail Airsure : Fully tracked and online confirmation of delivery.   Sorry, this is not available in every country.

If you have any queries regarding postage and delivery, please do not hesitate to contact me.

Chris Parkin